趋势:亚马逊sends letter to President Biden, says it is ‘ready to assist’ with U.S. vaccination efforts

几周前,我开始穿着一个新的健康乐队。我让它在谈话中窃听了窃听 - 它对他们有很多意见。狗万平台

“你有三个短语,听起来很生气,恼怒或厌恶,”近期的一个晚上报道,再次接受我的日常互动。不仅如此,而且我有“一个顽固或居高临下的一句话”。

Another feature invited me to strip down to my underwear for a picture.

“找到一个充足的区域,并尽量避免从后面的光线,”来自应用程序的声音指示我准备进行高科技3D身体扫描。“变成最小的衣服,所以相机可以看到你的身体。”

是的,正如你现在所猜到的那样,这是亚马逊光环乐队和订阅服务,部分科技巨头的健康和健康迁移。

Thanks to its revelations, I am now painfully aware of my tone of voice, and more empathetic toward my family and friends who have to put up with me. I’ve informed the Amazon team of a feature request from my wife, who would like to receive an emailed report on my tone of voice at the end of each day.

至于身体扫描,让我们说这是一个我不会用这个故事发布的一个图像,为此,你是宾至如归的欢迎。

您可能已经看到了光环的评论。华盛顿邮政的Geoffrey A. Fowler和Heatherkelly写道that it “collects the most intimate information we’ve seen from a consumer health gadget — and makes the absolute least use of it.”

基于我自己的经验,我同意第一个点,但不是第二个点。是的,Halo有时推动我的舒适区的极限。我尚未在第一次经验后获得第二个身体扫描的动力。但我也开始依靠几个功能,包括深入的睡眠分析和音调评估 - 两个我个人有很多改进空间的大领域。

乐队舒适佩戴,并且应用程序中的程序很有用。就在本周,我在睡前的晕圈应用程序中提供推荐的渐进式肌肉放松运动后,我的时间深入睡眠。

And despite concerns from U.S. Sen. Amy Klobuchar and others about the personal data Halo collects, I’ve found Amazon to be transparent about what it’s doing, and clear in enabling me as the user to choose to participate, or not, in the more invasive aspects of the app. Yet as I learned in my reporting, Amazon could be doing even more to build trust.

在这个Geekwire健康技术播客的这一集上,我们探索了健康的未来 - 并通过亚马逊的新健康乐队和服务来测试个人隐私的限制。我们与亚马逊光环团队的主要医疗官员讨论,以获取公司正在进行的内部细节,并听取对亚马逊隐私和安全承诺的外部评估。

听取上面的集,或订阅Geekwire健康技术在任何播客应用程序中,继续读取编辑的亮点。

The Amazon Halo band costs $99.99. It’s a module of sensors in a light, comfortable fabric wristband. There’s no screen. It doesn’t have all of the features offered by smartwatches like the Apple Watch, or even other fitness trackers like Fitbit.

但亚马逊正在寻求通过利用其技术实力来区分光环,包括电脑视觉(用于身体扫描),自然语言处理(用于音调评估),加上自己对睡眠分析和活动跟踪。这些功能要求订阅,六个月免费试用后每月花费3.99美元。

哈洛博士,哈洛的主要医务人员。

哈洛的主要医疗官员Maulik Majmudar博士是一名心脏病专家,他们以前在马萨诸塞州综合医院领导了数字健康创新实验室。在两年多之前,他被亚马逊雇用了对于那是一个秘密项目, it was seen by outsiders as a sign of the company’s ambitions in healthcare.

“With Halo, we’ve taken a very comprehensive and holistic view of health and wellness, by focusing not only on physical health, but also the social emotional aspects of health, which are a core part of the definition of health by the World Health Organization,” he said. “So I think we’re taking this really broad view. And then also helping customers understand how to take action against the information provided in the service, as well. We’re really helping people discover what works for them individually, to help them adapt and sustain healthy health habits.”

这是对哈洛应用的科学课程的参考:视频,提示,提醒,心理和体育锻炼,锻炼,冥想和其他改善健康的工具。

But the body scanning and tone analysis are where most of the privacy concerns come from. Amazon anticipated these concerns in a white paper before Halo was widely available, saying it has built in “strict protection mechanisms” for sensitive data.

For example, the company says body scans are processed in the cloud but encrypted during transmission and deleted after processing. The images are available thereafter only on the device.

在通过蓝牙从频段转移到智能手机时,语音样本被加密,在那里处理然后删除它们。音频剪辑不会发送到云。亚马逊说没有人在内,包括用户,曾经听过他们。

Halo用户需要与其亚马逊账户分开的唯一配置文件,以避免在同一家庭中获得其他人。并且,为了回答你们许多人可能想知道的问题,亚马逊表示,它不使用客户健康数据进行营销,产品建议或广告,并且它不会出售数据。狗万平台客户还有能力删除其数据。

Citing the Washington Post review and others, Sen. Klobuchar sent a letter to the U.S. Department of Health and Human Services expressing “serious concerns regarding recent reports on the data collection practices of Amazon’s health-tracking bracelet” and calling for stronger federal oversight of data collected by health tracking devices.

响应Klobuchar的信件,亚马逊在其对身体扫描的表征中发出的问题,以“必需”,注意这是一个可选功能。启用音调和身体扫描功能不仅仅是点击选项中的复选框;狗万平台这是一个精心制作的过程,用户必须通过来设置这两个功能。

关于隐私问题的第二个意见,我与之交谈Christopher Budd, a GeekWire贡献作家谁曾在信息安全和隐私中作为顾问工作多年,包括微软安全响应中心的10年阶级。他对亚马逊在其他情况下的方法批评,例如默认情况下的搬入用户让他们的回声装置用作其人行道中档无线网络中的连接点。

我问他,我戴着这件事的傻瓜吗?

“当我们谈论安全和隐私时,它都是关于风险狗万平台评估和权衡的全部,”他说。“给亚马逊信用:在他们的白皮书中,他们已经向他们收集的数据提供了信息。狗万平台他们还讨论了他们不收集的数据,狗万平台这是谈论隐私时的成熟标准。假设您已经阅读并想到了它并对您交出的信息进行了决定,您正在进行风险评估,并且远非白狗万平台痴。这是一个在安全和隐私方面是一个知情的消费者。“

But could there be another solution beyond government oversight? Halo is not classified as a medical device, and it’s not subject to HIPAA, the Health Insurance Portability and Accountability Act of 1996, which among other things established security and privacy standards for medical information. This helps to explain why Sen. Klobuchar needed to ask the Department of Health and Human Services to look into overseeing these devices.

亚马逊会同意独立隐私审计核实它达到其隐私承诺吗?

“We hold a very high bar internally for ourselves when it comes to customer data, and customers’ privacy and security,” Dr. Majmudar said, explaining that Amazon had a dedicated team for privacy in developing the app and service. He said Amazon is confident that the protections will be sufficient and satisfactory for its customers, and noted that it does regular quality checks of its own to ensure that it maintains its privacy promises to customers.

他引用了公司的创始人兼首席执行官杰夫贝斯:“因为杰夫一直说,收入和维护客户的信任是本公司最重要的工作。”

是的,但俗话说,相信但验证。作为一个客户,我告诉Majmudar博士,我个人对独立隐私审计感到更加舒服,他把它作为反馈意见。将这个完整的圈子带到了参议员的背景.Klobuchar的信,伙计说,法规可能是要求公司委员会对健康数据进行这种独立安全审计的一种方式,并承担这样做的成本。

实际上,我希望Halo的一个地方没有在保护我的数据方面做到。在查看语音的反馈时,用户无法看到或听到触发特定反馈的实际短语,并且留下基于在应用程序中记录的日常反馈的时间猜测。

A sampling of my results in the Tone feature in the Halo app.

Halo is one of several forays by Amazon into health, wellness and healthcare, even after recently ending its healthcare joint venture with JP Morgan Chase and Berkshire Hathaway.

该公司最近推出了它的亚马逊药房计划,建立收购逐方邮寄服务包装。它还通过其向员工提供虚拟和亲本医疗服务亚马逊护理计划。其中一些人被大流行加速了。该公司为员工提供Covid-19测试,例如,本周制造了头条新闻致乔·宾奉总统致函致函,以协助该国的疫苗接种努力。

这些举措是独立的项目,还是他们在公司的一部分愿景?Majmudar博士注意不要谈论未来的产品计划,但承认不同的团队不会完全孤狗万平台立。

“这些团队确实存在于亚马逊,他们是分开的,但有一个单一的重点和解决客户问题的共同愿景,”他说。“当机会有机会利用并合作实际上解决客户问题,以方便和可访问,我们伴随着这么做。”

在结束与Majmudar博士的播客面试之前,我检查了HALO应用程序,看看它如何评估我的谈话。

“你听起来大多专注,”报道,“但也感兴趣和困惑。”

正如我告诉Majmudar博士,那些在报告过程中描述了记者的自然状态......虽然关键是在出版之前消除混淆。

杰希克斯人编辑和生产的剧集赛普拉斯点战略通信。

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